The features you need, when you need them
Events are more than just tickets. Helm has a host of features you can use from day one that isn’t hidden behind paywalls. Explore more below.
Main features
✓ Account management
✓ User onboarding
✓ Billing management
✓ Edit payout frequency
✓ Edit public profile
✓ Edit checkout branding
✓ Edit sales and email notifications
✓ Custom tax rates
✓ Edit bank details for invoice sales
✓ Merchandise sales
Event & ticket setup
✓ Link a venue from Google
✓ Add unlimited timeslots
✓ Copy from a previous event
✓ Public or private event pages
✓ Flexible event timezones
✓ Custom event status per timeslot
✓ Pass on or absorb fees
✓ Flexible event timezones
✓ Sell in your preferred currency
✓ Add required or non-required ticket questions
✓ Sell merchandise or ask for donations on each ticket
✓ Edit sales and email notifications
✓ Customisable tax settings
✓ Unlimited free or paid tickets
✓ Allow attendees to pay via invoice
✓ Waitlist/reserve list
✓ Sales confirmation email sent to admin or custom email
✓ Full CSV export
✓ Add videos on your event page
✓ Add high-res features images or gifs
Membership & subscriptions
✓ Create groups and tiers
✓ Copy from previous memberships
✓ Unlimited groups and tiers
✓ Free or paid plans
✓ Pass on or absorb fees charged on renewals
✓ Custom subscription lengths
✓ Custom payment cycles
✓ Allow Auto-renew for seamless renewals
✓ Add custom tax rates
✓ Edit summary and description per tier
✓ Add unique image per tier
✓ Add custom terms and conditions
✓ Custom rules per tier (free or discounted tickets)
Assets & rentable spaces
✓ Link a venue from Google
✓ Add unlimited availability
✓ Copy template from another space
✓ Sell in your preferred currency
✓ Add custom rates based on time
✓ Add high-res images or gifs of your space
✓ Set your own terms and policies
✓ Sync bookings to your calendar
✓ Download CSV of all your booking data
Privacy, legal & protection
✓ Add custom terms and conditions
✓ Add custom refund policies
✓ Add custom privacy notices
✓ Add event cancellation & postponement protection
✓ Attendees can add cover to protect their order
Industry-leading support
as standard
We’re pretty happy about how brilliant our support team are. Our friendly crew are available around the clock. Whether you need help optimising your event strategy, need help with marketing or need priority support, our expert team is on hand to help you. If you need some extra peace of mind, you can ask about our priority support plans, helping planners at scale manage their customers.
Email support
Contact our team of experts any time and they’ll be in touch to assist.
Phone support
Schedule a call with one of our team for unparalleled support.
Setting up an event with Helm Tickets has been a breeze. Within 10 minutes I had the event online and generating revenue.
CO-FOUNDER – TECH CONFERENCE
Testimonials
Large event or small, local or global, startup or industry leader, we’ve worked with a wide variety of planners. Hear what planners have to say about our platform and customer service.
Worldwide Reach
Join the growing family of planners that use Helm to sell internationally. We can facilitate payment in over 109 different currencies. Perfect for virtual events, or multi-national non-profits.
Create
Easy-to-understand setup and industry-leading support while creating your event.
Manage
Manage events, memberships, event branding, integrations and your payout schedule.
Promote
Promote your events with featured listings, sales tracking, website and email integration.
Secure
Learn more about our GDPR & PCI compliance and discover why planners use us.
Start selling in minutes
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