Ticket Refunds: Reinventing the Wheel

There has been a trend emerging amongst marketers as of late. For some reason, brands are implementing entire marketing campaigns centred around ‘launching’ features which you’d be disappointed to realise weren’t available before. Most of these features you’d hope any good service would already offer as standard.


“Dice do refunds” – Oh really? Well, refunds have been available with Helm from the get-go, plus you don’t have to wait for a gig to sell out to offer refunds. Your event, your rules. 

Event organisers know their guests better than any ticketing platform ever will, so why should event organisers be held to the ticketing platform’s standards of what’s acceptable to refund?

Organisers should have control over every aspect of their event and its ticketing process.

Go forth and control your events – sign up to Helm Tickets now!


NEW: Payout frequencies and on demand payouts

We’ve updated the way you receive your payouts on Helm Tickets! You now have more control over when you receive your funds and can select the payout frequency that best suits you. These new features allow you to access your funds when you need them. It’s completely up...

How to market your event on Twitter

Social media moves fast, but nowhere is it faster than on Twitter. If you’re promoting events on Twitter, it means your marketing strategy needs to evolve quickly too.

Twitter may be one of the most challenging networks for social media event marketing, but it’s also one of the most rewarding.

How to market your event on Facebook

Facebook isn’t just the world’s favourite social media platform, it’s also a powerful events hub. With 490 million people using Facebook events every month, it’s the discovery site many people turn to when they want to find out what’s going on in their area.